CSAT Calculator
Calculate your Customer Satisfaction Score based on survey responses. Compare your performance to industry benchmarks and get actionable insights.
Enter Your Survey Data
Provide your survey response data to calculate your CSAT score
Count of responses that rated 4 or 5 on a 5-point scale
Your CSAT Results
See how your customer satisfaction compares to industry standards
Enter your survey data and click "Calculate CSAT" to see your results
Want to improve your CSAT score? Learn how SupportDesk can help
Why CSAT Matters
Revenue Growth
Companies with high CSAT scores typically see 2-3x higher revenue growth compared to competitors.
Customer Retention
Satisfied customers are 5x more likely to remain loyal and make repeat purchases.
Early Warning System
CSAT scores can identify potential issues before they impact your business significantly.